Celebrity Cruises will host training sessions dedicated to supporting agents in driving on-board sales by customers.
Its first live video will be broadcast online from a Celebrity ship and hosted by an on-board sales manager on September 20.
All Celebrity Cruises’ guests who rebook while on board will automatically have their reservation credited to their preferred travel partner, enabling agents to receive commission on each of these bookings.
Claire Stirrup, director of sales UK and Ireland said: “2016 was a strong year for us in terms of on-board sales and we have already seen a record increase this year in demand from guests keen to book their next sailing with us whilst on their current holiday.
“We are keen to ensure our agents have the training, support and knowledge to maximise this and let us do the work for them. It’s an opportunity not to be missed.”
The new training sessions follow the recent appointment of Emma Rigby to the newly created role of UK and Ireland trainer in the line’s agent training team.
For more information, agents can visit www.cruisingforexcellence.co.uk