Midcounties cancels retail managers’ conference

Midcounties has become the second travel agency business to cancel its annual conference in light of the Thomas Cook collapse.

The agency business was due to hold its retail managers conference in Lagos, Portugal on October 10-14.

Hays Travel cancelled its Hays IG conference for its consortium members earlier today.

Midcounties chief operating officer Rad Sofronijevic said: “It’s not the right time (to hold the conference). Our priority is to our customers and colleagues. and it would have put an added pressure on them if we went ahead.”

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But she said the event would definitely take place at a later date.

A total of 80 staff from Midcounties were due to attend along with just over 25 suppliers at the Iberostar Selection hotel.

“We are very grateful to Iberostar and the supplier partners and look forward to working with them at the next conference,” Sofronijevic added.

Hays said it had spent “two days agonising” about whether to go ahead with its event in Turkey on October 16-19.

But it said many members could not find the time as it dealt with the fallout form the collapse.

Natalie Turner, head of branches for Co-operative Travel, the travel retail division of Midcounties Co-operative, added: “At this time, our top priority is to ensure that the Co-operative Travel head office team, the store managers of our 58 branches and their colleagues are fully available to support any customers whose holidays have been affected by the Thomas Cook closure.

“We are working to re-schedule the Co-operative Travel conference for a later date.”

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