Kuoni is expanding its retail presence with the opening of four more luxury travel stores.
The first two new outlets to open this week are Kuoni Liverpool, situated in Liverpool ONE, and Kuoni Sheffield, located in the city’s Meadowhall Centre.
Two additional stores are due to open in the first quarter of 2011 in Cambridge and Chichester, bringing the network up to 14 locations with the creation of almost 70 jobs.
Kuoni is extending ‘by appointment’ opening hours in many stores, to offer private consultations for honeymooners, large families or groups of friends planning trips involving bespoke itineraries.
The stores will also be offering holiday clinics for travellers wanting to learn about long haul destinations they might not have considered before.
Distribution director Derek Jones said: “I have very thorough criteria for picking our store locations and we are delighted with all the locations for the new ventures.
“For the past 18 months we have been opening stores to encourage change in the way consumers shop for holidays.
“At a time where the internet is ‘king’ and consumers are technologically empowered, opening new luxury travel stores seems rather at odds with perceived trends.
“We know from customer feedback and the successes of our previous store openings, Kuoni has an enviable reputation for their first class in-store customer service.”
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“Kuoni, in my opinion, have complemented local agencies. The shop staff and brochures do not actually hinder agents. In fact a shop have handed a booking back to me”
Nickbroadland