Specialist touring brands Travelsphere and Just You have received the ‘Safe Travels’ stamp from the World Travel & Tourism Council to provide additional customer reassurance.
The specially designed stamp will allow travellers to recognise governments and companies which have adopted global standardised health and hygiene protocols.
Alastair Campbell, managing director of Travelsphere and Just You parent G Touring, said: “We have put in a lot of hard work to ensure that both Travelsphere and Just You give that extra level of customer confidence by becoming one of the first guided touring brands to be awarded the WTTC’s ‘Safe Travels’ stamp.
“We want to reassure our customers and our trade partners that when we are all ready to once again travel, they can rest assured that we will be following all guidelines in ensuring that they are not compromised in terms of the pandemic that we are all having to live with.”
The sister brands recently launched reassurance guarantees, claimed to be the most flexible booking policy to date.
Customers can change or or make amendments as many times as they need without incurring any amendment fees for existing bookings or new reservations made before December 31.
A flexible cancellation guarantee is also being offered until the end of the year’ allowing travellers to cancel their booking up to 45 days before departure without losing any money.
Campbell added: “We don’t know what the future holds for travel, but what we do know is that our incredibly loyal customers, along with our trade partners, cannot wait to get out travelling with us once again.
“Our reassurance guarantees along with the WTTC ‘Safe Travels’ stamp will give them the confidence to dream once again of where they want to go then pick up the phone to their local travel agency and make that booking.
“To add to the confidence of booking with us, we are one of the few touring companies that operates an independent trust fund model for client monies, meaning any money paid to us is 100% protected no matter what.”
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