IntelliCentre
ROSENBLUTH International has created 30 new jobs at its European travel centre in Killarney, Ireland.
The new recruits, all business travel reservations staff, are currently undergoing a 12-week training programme at the centre.
The new positions are a result of a number of new business wins for Rosenbluth, and bring the total number of staff at the reservation centre, known as the IntelliCentre, to 70. Rosenbluth set up the IntelliCentre in November 1998 and it was officially opened in March this year.
It uses the latest telephone and communications technology to allow reservations staff to receive and service calls from anywhere in Europe.
The centre is the first of its type to be established by Rosenbluth outside the US, where it has three IntelliCentres.
IntelliCentre general manager Ronan Dowley said:”Our initial intake was 30 people, but we always intended to take on more people relatively quickly. Ultimately we envisage up to 250 associates working on the site.
“The staff are trained to be expert advisors to our clients, knowing their likes and dislikes and helping their companies to save money.”
Meanwhile, Rosenbluth has upgraded its Internet service to business travellers to provide a virtual travel community, a separate on-line booking facility and a browser-based product which allows travel managers to access their travel reports via the Internet.
The site features travel tips and news, information on 2000 and links to the best travel-related Internet sites. The Internet site is at: www.rosenbluth.com
Its on-line booking facility, called @Rosenbluth, allows users to make bookings, change itineraries, and create traveller profiles using the Internet.