THE GUILD of Business Travel Agents has welcomed the introduction of a new hotel computer system which integrates reservations, property management and central information.
The system, designed and used by Thistle Hotels, allows the chain to control all rates centrally so there are no delays between rates being approved and loaded on to global distribution systems.
It offers real-time room availability so that all agents will see exactly the same room inventory at the same time. Corporate rates will also be loaded on to the system automatically.
GBTA hotel working party chairman James Myles said:”This is good news for GBTAmembers as it is essential that hotel reservations are handled in the most efficient and cost-effective manner.”