star quality grading
One star: fair to good quality with an acceptable standard of furnishings and adequate service and guest care.
Two star: good quality, with a comfortable standard of furnishings, service and guest care.
Three star: very good quality, with a commendable standard of furnishings, service and guest care.
Four star: excellent quality, with a high standard of furnishings, service and guest care.
Five star: exceptional quality, with the highest standard of furnishings, flawless service, meticulous guest care and exemplary provision and presentation of all aspects of the business.