News

Clarity Travel Management to shut two regional offices

Clarity Travel Management, the corporate travel agency formerly owned by The Co-operative Group, is to close two regional offices.

The firm said the decision to close its Derby and Northampton offices reflects the changing sector and comes as clients shift to digital booking methods.

Co-operative Travel Management, formerly part of the Co-op Thomas Cook joint-venture, was sold to Saudia Arabia-based Mawasem Travel and Tourism for £13.5 million last year.

A spokeswoman for Clarity Travel Management said the firm was “committed to servicing accounts regionally”.

“However, the changing face of business travel means many clients are now choosing different ways to book with us,” she said.

Clarity opened a new Manchester head office last year and has invested in its ‘go2’ digital booking system.

“This investment is bearing fruit with the business winning over £12m of new business in the first quarter this year and more to come,” the spokeswoman added.

“As our business grows, our property portfolio has been reviewed and we’ve had to make some difficult decisions around whether we modernise our current locations, renewing leases or utilise capacity elsewhere.

“It is proposed that accounts managed by our Derby and Northampton sites will be managed by our teams in other locations.

“We are working together with those team members affected to explore what alternative roles may be available to them, but we appreciate their concerns and seek to continue to support them as valued members of the Clarity family.”

Share article

View Comments

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.