AMADEUS claims its new business travel booking tool has enabled one agency to cut telephone costs by 50%.
The system, called Corporate Traveller, is a browser-based tool which allows the user to access Amadeus’ central system through an Internet interface.
Business development manager Paul Thallon said:”For most companies, 80% of all trips are to less than 20 destinations. We allow the travel manager to pre-programme the system with the most common journeys the organisation makes in order to reduce significantly the time needed to plan and make travel arrangements.”
He said a booking can be made in 30 seconds.
“The whole process uses only four screens, while most other global distribution systems use at least eight, which is too time consuming.”
The system is being piloted at business travel agent Ian Allan Travel. Thallon said:”Because the agent does not need to make so many phone calls, Ian Allan Travel has cut its telephone costs by 50%.”