Travel Weekly, Avis, British Airways, Disneyland Paris and Stena Line are pleased to announce the winners of the 1999 Agent Achievement Awards.
These major awards were created to recognise and reward professionalism, innovation and achievement in running a successful travel agency. Winners in the Industry Awards categories have been selected by an industry judging panel. The Travel Agent of the Year Awards are based on nominations throughout the travel industry.
REGIONAL AWARD WINNERS
Northern Ireland
Small agency – Menary Travel
Large agency – Thomas Cook
Scotland
Small agency -Sibbald Travel
Large agency – Carlson Worldchoice
Northwest England and North Wales
Small agency -St Andrews Travel
Large agency -Co-op Travelcare
Yorkshire and northeast England
Small agency – Dunstan Brearley Travel
Large agency – Callers Pegasus
Central England
Small agency – Your Leisure Travel Service
Large agency -Ilkeston Co-op Travel
Southwest England and South Wales
Small agency – Thorntons Travel Service
Large agency -Bakers Dolphin Travel
London and southeast England
Small agency -Harry Weeks Travel
Large agency – Thomas Cook
INDUSTRY AWARDS
Best promotion
Small agency – Select World Travel
Christmas Around The World
Large agency -Ilkeston Co-op Travel
Shirt Off Your Back Campaign
Business travel agency -American Express
Thistle Hotel Club Floor Video Recognition Game
Best training programme
Small agency -St Andrews Travel
Evening Workshop Sessions
Large agency -Going Places
Matchmaker Training Programme
Business travel agency – Carlson Wagonlit Travel
Computer-based Training
Best use of technology
Small agency -Travel Counsellors
Virtual Call Centre
Large agency -Going Places
Holiday Matchmaker
Business travel agency – BTI UK Hogg Robinson
E-Ticket Reclaim
TRAVEL AGENT OF THE YEAR
National awards
Small agency – Harry Weeks Travel
Large agency – Thomas Cook
Business travel agent of the year
Small agency -Bath Travel
Large agency -Carlson Wagonlit Travel