“We used to have an French Government Tourist Office with lots of advertising spend but all that money has gone into a shop in Piccadilly.”


ABTOF chairman Warren Sandral about the opening last year of the French Travel Centre


“There is no point in having one-night stands. What you are looking for are long steady relationships through your database.”


Arthur Bell, direct marketing specialist, Scotland Direct


“One person complained their tent was full of frogs. The representative said it was rather appropriate considering they were in France.”


Simon Tobin, managing director, Keycamp Holidays


“We are interested in gold bars but also interested in gold ore in the ground which we can exploit.”


Peter Rothwell, chief executive, Airtours UK Leisure Group