Name:Andrew Windsor.
Age:35.
Title:managing director, UKRetail and Thomas Cook Direct Businesses.
Career history:joined Thomas Cook in 1988 and experienced a variety of roles within the retail business. Managed the company’s flight consolidator business and hotel reservation agency and was involved in various other business and leisure travel projects. Left in 1993 to join B&Q as general manager. Returned in 1995 to head up Thomas Cook’s retail commercial division. Appointed retail operations director and then managing director in 1998.