News

BA starts Iata Travel Pass trial

British Airways is trialling the Iata Travel Pass digital travel solution on flights from Heathrow to Geneva and Zurich from today (Tuesday).

The app can be downloaded onto a mobile device directly from the app store.

Once downloaded, travellers create a secure account and will be presented with the entry requirements for their destination.

BA passengers can then book a Covid-19 test with an approved provider and the results will be automatically uploaded into the app by the laboratory.


More: British Airways’ staff star in airline’s new TV ad

BA hikes summer European holiday destination capacity

British Airways to trial check-in queueing technology


The app then checks that a traveller meets the entry requirements for their destination and will then notify them to let them know that they are ready to travel.

Parent company International Airlines Group has been working closely with Iata to co-develop the app that is now being successfully piloted by other global airlines, including sister airline Iberia.

BA chairman and chief executive Sean Doyle said: “We are committed to exploring ways to ensure that the customer journey is as frictionless as possible and sharing our learnings to help the travel industry take off again.

“We know that digital travel passes are part of the solution and they will also play a key role in offering those travelling the reassurance they need before they arrive at the airport. We hope to be able to offer a customer-friendly digital option for every British Airways international route that requires proof of government mandated Covid status documentation.”

The carrier is also trialling the VeriFLY digital travel app on routes to the US, France, Ireland, Barbados, Bahamas and Canada, as well as all inbound international flights.

Once a customer has had their travel documentation certified through the app they will be able to check-in through either ba.com or the BA app and download their boarding pass before arriving at the airport.

Passengers travelling to Cyprus, Germany, Greece, Italy, Spain and Portugal can now also upload their negative Covid-19 test result and other documentation directly into ba.com for verification before travel.

More: British Airways’ staff star in airline’s new TV ad

BA hikes summer European holiday destination capacity

British Airways to trial check-in queueing technology

Share article

View Comments

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.