Hays Travel expecting 600 delegates at retail conference

Hays Travel expects 600 delegates to attend what is being tipped as the UK trade’s largest overseas travel conference of the year.

Managers from branches across the UK will join senior colleagues and supplier partners for the event in Portugal.

The retail conference is being staged at the Tivoli Marina Vilamoura on November 13-16.

The ‘Power of You’ theme will encourage colleagues to value their expertise, a panel of managers will share their approach to deliver excellent customer service, and consumer behaviour expert Ken Hughes will give a keynote speech.

The agency’s owner and chair Dame Irene Hays said: “Our annual retail conference is an important time for us. It’s an opportunity to connect with our brilliant retail team who have worked exceptionally hard to look after our customers’ travel needs this year.

“We have lined up an impressive programme of speakers, partner presentations, an expert panel, supplier showcases, workshops, and networking events – all sure to inform and inspire our retail branch managers and senior colleagues as we prepare to launch into 2024.”

Retail director Jane Schumm added: “Travel is a sociable business, and we encourage our colleagues to bring their personality to work every day, so naturally we provide plenty of opportunities for networking during breaks and entertaining evening events. It’s a chance for them to catch up and share ideas, while enjoying being in the beautiful Algarve.”

Headline sponsors are easyJet holidays, Mastercard, Riviera Travel, Virgin Voyages, and Visit Algarve.

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