News

Jet2 says customer confidence level ‘remains buoyant’

Jet2.com and sister operator Jet2holidays have published results of a latest round of customer polling which they say demonstrates “buoyant confidence” remains across all age groups.

More than half (52%) of customers polled said they continue to feel confident about booking and travelling this summer and beyond, the same level as two weeks ago.

The percentage of respondents who do not feel confident fell one percentage point from 28% to 27%.

Jet2holidays said its data was based on polling of hundreds of adults, and added that confidence levels had remained strong since early March.

Chief executive Steve Heapy said: “Our polling shows that customers continue to look ahead with real confidence when it comes to taking their much-needed holidays.

“They have waited a long time for their holidays and are understandably very keen to get away. Like our customers, we look forward to clarity in the coming weeks about how we can get flying again, so that we can take our customers away to their dream holiday choices.”

Under the government’s roadmap for exiting lockdown, non-essential international travel from the UK is banned until May 17 at the earliest.

Prime minister Boris Johnson has promised an update on the prospects for restarting overseas travel on April 5, with the Global Travel Taskforce scheduled to publish its recommendations on April 12.

Share article

View Comments

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.