The new boss of Heathrow today pledged to push innovation in passenger service, sustainability and growth at the airport over the next decade.
Thomas Woldbye officially took over at the London hub airport following the departure of former chief executive John Holland-Kaye after nine years.
Woldbye was previously chief executive of Copenhagen airport for more than a decade from May 2011.
As the new head of Heathrow, he will oversee the airport’s multi-billion pound plans to upgrade existing facilities over the next three years, including a next generation security programme and new baggage system for Terminal 2.
Woldbye will spend the coming weeks getting to know stakeholders across sustainability, business and politics – including airlines and ground handlers – to hear their thoughts on how to further improve the airport.
Heathrow handles more than 200,000 passengers on about 1,300 flights a day and employs 75,000 staff.
Woldbye said: “The UK already has a hub airport that is the envy of much of the world.
“As I spend my first days getting to know the colleagues and Team Heathrow partners who make it a success, I’m looking for how we can make Heathrow even better for our customers and the British economy.
“It’s humbling to have the opportunity to take on the challenge and I’m excited to get started.”