Heathrow today admitted that aviation industry resources are stretched following a surge in demand following the removal of government Covid travel curbs.
Passenger numbers of 4.1 million in March were the highest since the start of the pandemic following a “very weak” January and February,
Heathrow said it is increasing resources as fast as possible, with 12,000 new starters planned across the airport.
But the summer peak is expected to be very busy, with some days close to 2019 levels.
The London hub said: “The aviation sector has been rebuilding capacity ahead of a summer peak, so resources are stretched.
“Heathrow is working closely with airlines and ground handlers to make sure this increase in demand can be met while keeping passengers safe.
“Other airport processes are currently working to plan and Heathrow is working with Border Force to ensure sufficient levels of resource are in place to cope with the large number of passengers returning to the UK over the next couple of weeks,” the airport said.
“Half of global markets still require Covid checks including testing, vaccination status and quarantine, which is causing particular congestion in check-in areas at peak times.”
Heathrow is advising passengers to check with their airline to confirm when they should get to the airport.
This demand is being driven by outbound leisure at weekends and during school holidays, as people make the most of the freedom to travel and cash in vouchers from trips cancelled during Covid.
However, the airport added: “Inbound leisure and business travel remains weak due to high Covid levels in the UK and the requirement to test before returning home.
“The return of demand is very welcome, though it is unclear whether the current surge in outbound leisure demand is sustainable, or what impact the war in Ukraine, high fuel prices, low GDP growth and potential new variants of concern will have on medium term demand.
“We are reviewing our forecasts and will give a further update later in April.”
Heathrow is scheduled to see 2,277 departures this Easter weekend, reaching nearly 86% of equivalent 2019 levels, according to aviation analytics firm Cirium.
The largest airlines from Heathrow this Easter are due to be British Airways, Virgin Atlantic and American Airlines.
The number of Heathrow flights is scheduled to rise 24% this month to 17,040 scheduled departures over 13,741 in March.
Heathrow chief executive John Holland-Kaye said: “It is fantastic to see the airport coming back to life after two years, and I want to thank all Team Heathrow colleagues for working together to serve our passengers.
“Everyone at Heathrow is doing everything we can to make sure passengers get on their way as smoothly and safely as possible.”