CAA issues financial protection reminder to consumers

The Civil Aviation Authority is urging consumers to check their holidays are financially protected as Covid-19 travel restrictions are relaxed ahead of the peak summer holidays.

The warning follows the government’s announcement of an expanded green list and a change in rules to allow double-vaccinated holidaymakers to travel to amber destinations without the need to quarantine on their return to the UK.

The CAA is encouraging consumers to check at the booking stage their holiday is financially protected, and recommends a package holiday covered under the Atol scheme as offering the “best level of protection possible”.

This will ensure that if the travel company ceases trading, consumers will get their money back or, if already on holiday, be able to complete their trip at no extra cost.

A package holiday is defined as a combination of travel elements, such as a flight and hotel stay, sold by a travel provider in one inclusive price. Any UK company that sells package holidays including flights is legally required to have an Atol licence.

In a statement, the CAA gives five top travel tips for this year. They are: book an Atol protected package holiday; follow the rules for entry to your destination; book on a credit card where possible for Section 75 protection under the Consumer Credit Act; take out travel insurance as soon as the holiday is booked; and keep up to date with UK government travel advice and follow the advice on return from holiday.

Head of Atol Andy Cohen said: “As Covid-19 restrictions are eased, even more destinations will be opening up as potential holiday hotspots for consumers. We expect to see an increase in bookings, and it is vital, now more than ever, that consumers make sure they are financially protected when travelling.

“If you’re booking a package holiday, check that your travel provider is financially protected by Atol for ultimate peace of mind over your money.”

The CAA is urging holidaymakers to visit for more information on how to book a trip securely.

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