A raft of appointments have been made by Ambassador Cruise Line including Ryan Readman joining from Scenic Group.
The no-fly cruise company is reinforcing its distribution team to ensure it has the right commercial structure in place to drive day-to-day trading and enhance third party relationships.
Readman joins on April 3 as trade sales business development manager covering the north west, Midlands and south west.
In other internal moves, Andrew Santry is promoted to business development executive in the trade team from April 24, moving from his current role as senior reservations specialist in the contact centre.
Katie O’Doherty is also promoted to the role of reservations assistant manager in the contact centre from April 11
She will be joined by two new reservations specialists set to join the contact centre. Michelle Shields, who has more than 20 years’ industry experience, joins the business on April 19. Rebecca Dedman follows on April 24.
Following the changes, Ambassador is seeking to fill two vacancies in its trade team – business development manager for groups and business development manager for the north.
Head of distributionNicola Harper said: “I am delighted to welcome Ryan to Ambassador and confirm Andrew’s well-deserved promotion as we look to further enhance the trade team function.
“Our valued trade partners are key to our success and we are dedicated to supporting them in the best way we can by supplying them with all the support and tools they need.
“The trade team is key to this, and the expansion of the team will ensure we are able to engage with our trade partners on another level with more store visits, trainings and ship visits than ever before.”
She added: “We understand that agents, trade partners and direct guests need quick and efficient service when calling our contact centre, and these new appointments will ensure that our industry-leading, short-wait times are maintained as the Ambassador brand continues to go from strength to strength.”