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Over 300 respond to CAA Atol reform consultation

More than 300 respondents have contributed to the Civil Aviation Authority’s Atol reform consultation.

The regulator said the consultation received “high levels of constructive engagement” from a wide range of industry stakeholders, consumer organisations, financial institutions and travel trade bodies.

Responses from stakeholders will allow the authority to “better understand any concerns” when shaping changes to the Atol scheme.

The CAA pledged to publish a summary in the autumn, ahead of launching a second consultation making specific proposals next spring.

The authority added that it will take full account of the need to allow industry to adjust to any new arrangements that will be implemented following the overall consultation process.

Its Atol team has worked closely with stakeholders over the past few months to discuss the consultation and encourage engagement.

The consultation primarily looked at how Atol can protect consumers, with a focus on how licence holders fund their operations and how the use of customers’ monies should be considered within the regulatory scheme.

Head of Atol regulation and governance Matt Buffey said: “We would like to thank everybody who has engaged with the consultation since it opened in April.

“While the Atol scheme exists to protect consumers, we do appreciate the travel industry has faced a period of significant financial uncertainty and it has been highly valuable to listen to their views and take on board any concerns.”

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