In association with: HoppaGo
Easier transfers, improved customer experience and increased revenue are just some of the benefits of hoppaGo’s transport solutions
For most travel companies, increasing revenue is undoubtedly a top priority, along with delivering outstanding customer service at a competitive price. With hoppaGo, travel brands can ensure they’re ticking all these boxes, and more.
On the hoppaGo platform, users can search, compare and book ground transportation, choosing from more than 7,000 ride providers and 40 vehicle types across 160 countries, guaranteeing the perfect transfer for every client.
By utilising the services of hoppaGo, travel brands can not only ensure seamless transfers for their customers but also easily maximise revenue.
Multiple, easy transfers
HoppaGo can help you make money beyond your clients’ airport transfers too.
Ground transportation services are typically only offered to take passengers from their arrival airport to their accommodation. But it’s probably not going to be their only spend on transport when they’re in the destination.
This initial transfer is likely to be less than half of what a passenger will spend on ground transportation during their holiday or business trip. Therefore, if a travel company only offers this service to their customers, they’re missing out on more potential revenue.
So, what other chances are there for offering these ground transportation services? Whether it’s taking passengers from their home to their departure airport, offering rides between their accommodation and local restaurants, or simply helping them to explore the place they’re visiting, there are many opportunities for travel companies and agents to capture this additional spend that the traveller is making elsewhere.
With hoppaGo’s centralised platform, searching for the best transportation options is simple, so travel companies can easily sell their customers these additional services.
But it’s not all about just offering these services – ensuring customers are happy is another of hoppaGo’s priorities.
By providing such a great global choice of ride providers, dedicated service teams to answer questions at home and in-destination, and flexible technology solutions, hoppaGo not only offers travel companies a wider range of services than ever before but also equips them with the skills to boost customer satisfaction and confidence.
And travellers’ behaviours are changing towards ground transportation services, with demands and requirements becoming more varied, meaning ease of purchase and quality of service have fast become two of the biggest deciding factors in the buying decision.
So, travel companies and hoppaGo can work hand-in-hand to ensure these boxes are being ticked – and that their customers keep coming back.
To find out more, visit: https://hubs.ly/Q023mZB30.
You can also register as a partner at: https://hubs.ly/Q023mZzS0