Driver Bob’s grand design on how to run an airline.
1. Paint all your planes with silly tail fins.
2. Have a strike.
3. Alienate 80% of your sales force.
4. Make a thumping great revenue loss.
5. Appoint a rebel to run sales.
6. That’s it.
But it’s all OK because British Airways has got a Web site! Have I missed anything?
Murray Harrold
St. Peter Travel
Chalfont St Peter,
Bucks