Future Travel has introduced training by conference call as the company aims to expand to nearly 800 homeworkers by the end of the year.
Future Travel has seen a 45% increase in recruitment enquiries in the past six months compared with the same period last year. The homeworking company has 610 homeworkers but it aims to increase that by around 30% in 2007.
Future Travel brand development manager Amanda Taylor said: “There are weekly conference calls for agents. These normally involve around 10 agents and are on subjects such as technology and cruise.
“We’ve had a good response. It gives the homeworkers the chance to train in specific areas.”
Future Travel also plans to invite suppliers to take part in the calls to talk to agents about their products.
Taylor said Future has had to put on 50% more training courses to accommodate the amount of new homeworkers.
She said recruitment was helped by the decision to bring the firm’s five brands – Instant Holidays, Instant Cruise,Travel Now, Holiday Now and Personal Travel Advisors – under one umbrella organisation.
Meanwhile, Thomson’s decision to close its Glasgow call centre in December has also generated considerable interest, added Taylor.
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