News

GTMC 2007: Airline loyalty schemes threat to TMCs – 15 May 2007

Travel management companies have been urged to do more to counter business travellers’ fondness for airline loyalty schemes.


Institute of Travel Management (ITM) executive director Paul Tilstone told delegates at the GTMC Conference in Doha, Qatar that the schemes hampered adherence to corporate travel policies.


Travellers often demand a seat on an airline outside of their company’s policy because of the frequent flyer points available, he said, and ITM research suggests that TMCs fail to change the traveller’s mind in six out of 10 cases.


Tilstone also suggested that loyalty schemes should be taxed since they constitute a financial perk.
 



 


 

Share article

View Comments

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.