Stansted has invested in its facilities and staff as it prepares for a record-breaking summer season.

Ther airport experienced its busiest summer last year with 8.4 million passengers passing through between June and August, with 10,000 in one day at its peak.

Major investments include the opening of a technology-led terminal control centre called The Hub, which will help ensure smooth flow of passengers through the airport; more seating in the departure lounge including a dedicated family seating area; and a new quiet area away from the main departure lounge.

Additional charging points, passenger wayfinding and help points and a new 2,700 space multi-storey car park are planned for the peak travel period.

The airport will also be recruiting up to 200 security officers and customer service ambassadors as well as doubling the number of terminal cleaning staff to 100.

Chief operating officer, Steve Griffiths, said: “We are fast approaching our busiest time of year and another very exciting summer season with over 200 destinations on offer from London Stansted and up to 100,000 passengers regularly using the airport daily.

“To help us manage the increase in passenger numbers we are recruiting more security staff and adding more customer service ambassadors to ensure we have the right people in the right place at the right time at every point of the passenger journey.

“In addition, we are ensuring many of the basic facilities are of a high standard and always available by upgrading and adding more toilet facilities, installing more water fountains, charging points, seats and passenger help points and a dedicated ‘quiet area’ area near the departure lounge.”

The improvements are part of a larger multi-million-pound investment scheme.

Meanwhile, Icelandic low cost carrier Wow Air shifts flights from Gatwick to Stansted on April 2.

Daily flights have been scheduled to Keflavik for onward transatlantic connections to Boston, New York, Detroit, Washington DC, Montreal and Toronto.

Fares to the US and Canada start at £129.99 one-way.

The airline operated a seasonal sumer service from Stansted last summer.

The airport’s aviation director Mats Sigurdson said: “We’re delighted that Wow Air has chosen to base its London operation at London Stansted.

“We saw really high demand over the summer from passengers choosing Wow’s flights to Reykjavik and beyond to destinations across the United States, and inbound tourism to London and the east of England.”

MoreEmirates doubles Stansted capacity

Stansted to host mini music festival

tw5