Coronavirus: Travel Counsellors establishes welfare fund

A support package for Travel Counsellors’ small business owners has been created by the company to help combat the impact of the coronavirus pandemic.

The dedicated welfare fund, an extension of Travel Counsellors’ benevolent fund, is designed to help business owners in financial stress due to the impact of coronavirus on their income.

The firm’s digital ‘TCTV’ programmes have been increased to create a schedule of daily shows to keep business owners and staff up-to-to date, with show presenters delivering the news via webcams from their home offices.

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The direct impact of coronavirus on travel across the globe has also led Travel Counsellors to create a dedicated ‘TC Support Package’, accessed via a digital hub, containing information and initiatives designed to help franchisees continue to run their businesses in the best ways possible during the crisis. 

As well as advice on budgeting and finances, the hub points to the opportunities available for individuals to access government support for the self-employed, as well as lifestyle advice such as hints and tips on how to maintain a positive mindset, and resources on home schooling.

Advice on boosting mental health, daily exercise routines and healthy eating is also being offered.

A dedicated ‘Coronavirus Information Hub’ has been live for over a month to deliver information on the impact on travel.

Chief executive Steve Byrne said: “Our corporate and leisure Travel Counsellor business owners and support team colleagues have been working tirelessly to support their customers over the last few weeks, ensuring they feel completely cared for during what has been a very unsettling period for many.

“The feedback from customers and others that we’ve helped during this time will ensure we all bounce back.

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“Never has the time for showing care and nurturing personal relationships with customers been more important.

“People will always remember how we made them feel, and we’re focussed on supporting all within our community to do the very best they can to navigate these times and come out of this stronger.

“It’s been wonderful to see the community pull together to help each other and their customers.

“There will be businesses boosted and careers saved over the coming weeks by being part of a supportive culture that enables people to come together virtually to support one another, as we look forward to the future and to continuously improving the support we provide to our people through our platform.”

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