Vicky Hart-Edwards has joined homeworking group Not Just Travel as head of operations and experience.
She has worked for more than 16 years in the travel industry, having previously been with The Global Travel Group and Triton Rooms.
Hart-Edwards will be in charge of all day-to-day running of operations and experience, including overseeing support for both customers and travel consultants.
Co-founders Steve Witt and Paul Harrison said in a joint statement: “We’re moving forward to be the best in class at what we do, we believe the experience that our customers get, needs to be second to none, which is why we have introduced this new role as head of experience.
“We are creating a whole new experience for customers and travel consultants – we are positioning ourselves as the number one, with an experience unlike anything you will get elsewhere.
“That’s where Vicky comes in, she will be growing our operations section and ensuring it is class leading. Vicky wanted a role where she could make a real difference to the experience – so it is a match made in heaven.”
Hart-Edwards added: “I’m excited to be joining an already very successful company that wants to do even more for its customers ”
Not Just Travel has recruited more than 750 homeworking travel consultants and claims to have just recorded its biggest month for commission in 2020.