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Disney updates its agent training website

Disney Destinations International has updated its online training portal to include a module dedicated to Disney Cruise Line.


The Disney Stars website has been designed just for agents and helps explain the Disney products.


There are now sections for the cruise line with details about itineraries and entertainment, as well as modules for Disneyland Paris and Walt Disney World in Florida.


A spokeswoman for Disney said: “Sections have been re-organised and are now more focused on instructing travel agents on unique selling points and factors that differentiate Disney Cruise Line from other cruise lines.”


The tool is used in the UK, Spain, Germany and the Netherlands but it is also now available in Italy and France for the first time.


Each month an agent from each country will a prize for completing the modules and quizzes.

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