A baggage system fault at Heathrow Terminal 5 yesterday has now been resolved, according to British Airways.
The airline has drafted in additional staff to help get passengers’ bags back to them.
A third party supplier fault was thought to have been responsible.
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A BA spokesperson said: “We’ve apologised to those customers who were unable to travel with their luggage due to a temporary technical fault that was outside of our control.
“This issue has been resolved and we’ve brought in additional colleagues to support our teams in getting bags back to our customers as quickly as possible.”
A Heathrow spokesperson said: “Earlier British Airways experienced a technical issue with their allocation system, this has now been resolved.
“Our teams are on site supporting BA with their recovery.
“We advise passengers to check with BA before travelling to the airport as BA passengers in Terminal 5 may still be impacted. No other airline is impacted.”
The issue arose just days after a power failure left much of Manchester airport paralysed with some flights leaving without bags being loaded for passengers.