In association with: Celebrity Cruises
The cruise line has revamped its agent training platform
Want to keep up to date with all that’s happening at Celebrity Cruises? With a plethora of resources at your fingertips, you don’t have to look far to find out the latest news and updates from the cruise line and equip yourself with the tools you need to become an expert in selling the ships, destinations and onboard amenities to your customers.
The Celebrity Cruises for Beginners programme draws to a close on September 30, so there is still time to get those last-minute points.
Since April, Celebrity Cruises has been running this programme, in association with Travel Weekly. As part of this campaign, agents have joined virtual masterclasses to hear training manager Leon Hand explain how to use some of the line’s most useful resources.
But the training doesn’t need to stop – there are still plenty of resources to expand your knowledge and discover more tools to help you book a Celebrity Cruises holiday for your customers.
The new-look Celebrity Central Training programme has also been unveiled. It’s now split into two sections – one for those who are new to selling cruise, and one for those who have more experience. New modules will continue to be added to the programme, and there’s more gamification to test agents on their knowledge.
Catch up with the virtual masterclasses
Did you miss any of the virtual masterclasses as part of the Celebrity Cruises for Beginners programme?
You can still catch up with this five-part series, which gives you all the tools you need to book your customers’ cruises. The series began with some handy resources for you to start selling, including tips for highlighting the value of the cruises. Viewers can also see how to navigate some of Celebrity Cruises’ most useful platforms, including Celebrity Central and AirWaves, and hear advice on how to upsell a holiday.
- Brush up on your knowledge by catching up on these previous recordings at: travelweekly.co.uk/CelebrityForBeginners
- Join the private Facebook group: Celebrity Loves Agents
- For any questions, the trade support team is there to help – get in touch at: firstname.lastname@example.org
For more information
Celebrity Central is a one-stop shop for all your selling needs, where you can find campaign information, resources and much more. Head to: celebritycentral.co.uk
PICTURES: Celebrity Cruises/Quentin Bacon