The Advantage Travel Partnership has created a ‘Traffic Light List Toolkit’ to “help members navigate the complexities” of travel’s restart.
The toolkit will include information and assets to ensure agents can provide up-to-date and accurate guidance and advice, and also features a video from the consortium’s legal counsel, Joanna Kolatsis from Themis Advisory (below).
Other elements covered include insurance requirements, travel checklists, assets from the Department for Transport, bundled testing packages and FAQs.
Agents will also have access to marketing assets and supplier and destination information via a dedicated hub.
Advantage leisure director Kelly Cookes said: “The news that some international travel can resume on 17 May, is of course positive for the industry, however it has caused a lot of uncertainty and questions about future travel. We have created this toolkit to ensure our members are well equipped to deal with the questions and enquiries they may receive.
“The intricacies around booking travel are so different to the past, and travellers now have a number of obstacles to overcome: when to book a test for their outbound journey, what kind of test they need to book, ensuring they have booked a test for the return leg, what insurance will/won’t cover them for, how the country is classified, and so much more.
“There’s never been a better time to book with a human travel agent, who will be able to guide clients through the booking process, and be on hand to provide all the required information so that customers can make an informed decision about their holiday choice.”