The Scottish Passenger Agents’ Association says travel agencies were “empty” on the day that shops reopened after the Christmas break – traditionally the peak booking period.
“Enquiries and bookings are at a virtual standstill,” said the association.
Joanne Dooey, president of the SPAA, said: “There’s no Christmas bonus for the travel sector this December. There is no post-holiday spike for Scottish travel agents, as holidaymakers’ confidence in travel has been shattered over the last 20 months.
“This will push travel agents who have fought tirelessly for almost two years to save their businesses to the edge.
“In 2021, travel agencies were operating at just 22% of their previous annual revenue compared to pre Covid yet their fixed costs remained the same.
“Many of our members tell us they were operating at 10% or less of previous years.
“Travel agents have become administrators; rebooking and issuing refunds while receiving no revenue and no grant support to help.”
She warned agencies are being pushed out of business “by stealth” and that travel restrictions have been “oppressively stringent”, meaning people have no confidence in travelling.
“We need a structured plan to be drawn up by the Scottish government…which supports the future of Scottish travel rather than allowing it to wither and die,” she added.
The SPAA says agents need winter resilience grants; the return of some form of furlough scheme; the extension of rates relief; and help with loan payments – along with the lifting of restrictions and testing.
Dooey added: “The first day back at work was often termed ‘Miserable Monday’ as workers suffered post-festive blues and booked a holiday for something to look forward to. But it looks as if January will be miserable month for the travel sector once again.”