Not Just Travel has unveiled a business management tool for its consultants called Vision, which the firm says will simplify the running of each member’s business so they can focus on customer experience.
The tool offers a workflow management capability meaning it automates tasks including follow-ups, communications and reports. It also allows the sharing of information between all departments and allows consultants to track each part of the booking.
Vision is web-based and can be accessed via a smartphone allowing consultants to work on the move.
Not Just Travel special projects manager Ed Ramsay said: “It allows us to craft better customer paperwork and communications.
“What’s more, by reducing the number of touch points and systems it means there is less opportunities for mistakes. By consolidating our systems, we envisage that this will make life easier and faster for our consultants.
“The system is scalable and cloud based and thus can grow as the company grows and the needs of the consultants develop.
“It’s been built by travel people for travel people. We know it’s attuned to what our consultants really need and will be transformational for their businesses. Vision has been designed to help consultants grow their business and to grow with them.”
Vision has been a year in development and is being rolled out to all Not Just Travel homeworkers with immediate effect and is free.
The tool will also profile each consultant’s business allowing training to be more in line with the consultant’s needs.
More from Not Just Travel conference 2019:
Homeworking firm launches social media videos
Group launches customer quotation tool