| Journal: TWUK | Section: |
| Title: | Issue Date: 24/07/00 |
| Author: | Page Number: 6 |
| Copyright: Other |
Conference Quotes
“Every time somebody books a Cresta or Simply Travel holiday, they are putting money into the pockets of the parent company.”Former AITO chairman John Bennett, Osprey Holidays
“I find the intense excitement about the Internet hard to take. It is a bit like a children’s party. If the children don’t calm down, they tend to be sick on the carpet.”
Jim Southon, Unicorn Holidays
“My clients are the sandals and socks type and switched on on-line bookers.”
A surprised Noel Josephides of Sunvil Holidays, commenting on the results of his client survey on the Internet
“If things go wrong Mr JMC and Mr Airtours will not put it right. But Mr Josephides and Mr Kirker will. Customers are for life, not just for two weeks.”
Kristina Hulme of Travel By Design, who argued that independent agents had lost trust in the large firms
“The consortia may find in the future that operators will cherry-pick agents who support them.”
Chris Kirker, Kirker Holidays