The owner and chief executive of Travel Village Group has set out his aim to hire more staff to enable the company to increase its product range.
In a video shared on social media, Phil Nuttall called for “passionate, friendly and driven individuals” with a talent for sales and love for cruising to apply to join the agency, one of the group’s four businesses.
While there is no specific growth target in mind, Nuttall said the new recruits would enable the agency to focus on widening its offering.
Speaking to Travel Weekly, he explained: “After Covid, we have got to the point where we are now in a good place and we want to focus on increasing the product we can introduce to our guests.
“We need people to fulfil those sales which is really exciting, as it is not something we have focussed on before.”
Nuttall said new offerings could include more package combinations from suppliers it currently works with and product the agency has not yet sold from new operators.
This would also present new opportunities for other parts of the business, particularly through repackaging in The Holiday Village which co-owner Paula Nuttall is also recruiting for.
Nuttall said he has factored in rising costs for employers from April, including an increase in national insurance contributions and the minimum wage.
He added: “Your business needs to be fit and healthy and growing steadily, and you have to adjust your recruitment accordingly to be on top of that [extra] cost.
“Costs increase, margins get eroded, there is business model pressure to compete and you have got to have a balance in your business in terms of product you offer.”
Nuttall shared his hopes of “steady growth” over the coming year, and for people within the business to “feel happy, valued and that they have opportunities”.
“I would like to be in a place where we increase profitability to enable us to do more things in the business and create more opportunity,” he added.