OFF THE

OFF THE

RECORD

&#42 The calls for a domestic conference are growing again after a look at the agent numbers.

&#42 Now 2001 shows signs of recovery, but it’s not a big rush.

&#42 Could Richard be on his way to Airtours? His non-compete clause seems to have run out.

&#42 Let’s hope the management training reaps some benefits.

&#42 The trend towards service fees is slowly growing.

&#42 Lunn Poly has still some way to go to appeasing its staff.

&#42 Booking thetrainline.com return tickets has proved a challenge for some.

&#42 At least the convention sessions are being praised – and rightly so.

&#42 Expect more corporate animals to flounder in the dot-com world.