AVIS has launched a free phone car-hire service at North Tyneside ferry terminal to enable foot passengers to book cars on arrival.
Customers pass through the terminal and order a car by phone which is then delivered.
Brand manager Alison Greenhalgh said the service has had a good response. “The station manager was impressed. He had his first telephone request two hours after installation.”
Avis is the only car-hire company to provide this service in North Tyneside and North Shields area. After monitoring the results over time, the company will consider expanding the service to other locations.
The decision was taken to install the hotline after £1.9m was invested to improve passenger facilities at North Tyneside. A new ferry service from Norway promises more traffic at the port, which saw 670,000 travellers pass through last year.