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agent quotes



Journal: TWUKSection:
Title: Issue Date: 06/11/00
Author: Page Number: 4
Copyright: Other





agent quotes

“The business sessions held our attention and I would think delegates learned a lot of new material. Although we’ve heard people like Chris Daffy before, business moves on and there’s always something new to pick up. It was also good to hear people from outside the industry.”

Roger Waterfall, Waterfall Travel, Skipton

“It was very professional and the speakers were of a high calibre. But the debates lacked a sense of fun. There was not enough banter. It was all very serious but perhaps in the current climate that is what was needed.”

Patrick Murphy, Thornton’s Travel, Bristol

“It was brilliant. There was a great atmosphere and some of the points raised will be beneficial for independent agents in particular.”

Catherine Walker, Yorks Travel, Northampton

“The business sessions were agent friendly and relevant from shop staff to senior management, which ABTA deserves enormous credit for. It also made a change to get straight into the sessions rather than listen to ABTA saying how great it is.”

Martin Morgan, Travel House, Swansea

“The content was the best for years. It was good to hear views from outside the trade.”

Denise Hodgson, Altrincham Travel Centre, Altrincham



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