Report by
John Lavabre
NEXT
year’s Independent Travel Agents’ Conference will ask delegates the question;
“Whose customer is it anyway?”
Advantage
Travel Centres is supporting the event, which takes place at Killarney, Ireland
between April 26 and 29.
Advantage
Travel Centres sales and marketing director Colin O’Neill said: “With the
advent of e-commerce, direct sell and digital television, ownership of the
client is key for operator, agent and other suppliers. We plan to address this
issue in depth.”