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REQUEST
Mystery Shopper called on agents in Kilmarnock in Scotland this week to ask
for information on Mauritius. She and her boyfriend were planning a relaxing
two-week holiday this October. The King World Travel consultant impressed as
she offered the most thorough service.
*****
Each week, Mystery Shopper will be calling on agents in different areas.
Stars are awarded to agents that score for:
* Agency appearance
* Product knowledge
* Staff attitude
* Brochure racking
* Sales technique
The top-scoring agency each week receives a Travel Weekly certificate
ofcommendation
Please noteno additional information will be given about Mystery Shopper’s
visits.