in brief

in brief

&#42 Air miles opens website up to non-members

Air Miles has opened up its loyalty programme website to non-members. The site, which can be found at www.airmiles.co.uk, has been redesigned and for the first time allows non-members learn about the scheme and access destination details, travel information and package holidays.

&#42 Virgin atlantic aircraft to go on-line by 2002

Virgin Atlantic is to offer e-mail and Internet facilities to all passengers by the end of the year. The airline has signed an agreement with Tenzing Communications who will provide the necessary systems. The service will be available through seat-back television screens or passengers laptops.

&#42 access to customer details for The firstresort

TheFirstResort has opened a new call centre in Manchester. The centre’s facilities allow the agency’s staff access to the client’s contact history and enables them to directcustomers to the section of TheFirstResort website they require. TheFirstResort’s telephone number is unchanged.