Mystery of Unijet’s invisible flight

Mystery of Unijet’s invisible flight

On April 23, I tried to check availability for six adults and four children from Gatwick to Malaga for 14 nights with all the major tour operators.

Only First Choice had availability at £135 per person, with no child reduction.

I gave my clients the details, but in the meantime one of them called Unijet and was offered exactly the same flight that showed on the First Choice screen at a cost of £119 per adult and £99 per child. I checked the Unijet screen and it still showed no availability.

I called Unijet to check the cheaper price and it was confirmed. I asked for an explanation for the discrepancy and why the flight had not come up on viewdata. None has been forthcoming.

I’m an independent agent with four competitors in a small town. Survival is the name of the game. If operators continue to work this way, I may have to resort to selling donkey rides on the beach.

Angela Hewis, managing director, Jeans Travel, Skegness,

Travel Weekly would welcome a response from Unijet and First Choice