- Fourth class of cabin – World Traveller Plus.
- A £20m investment in First, including ‘buddy seats’ which allow travellers to discuss business matters or have a meal in privacy.
- A £150m investment in World Traveller, its economy class, including adjustable headrests and footrests, personal video screens and enhanced catering designed by TV chef Brian Turner.
- Enhancements to Club World, BA’s long-haulbusiness-class service, include meal orders at the start of the flight, colouredglassware and white linen and some flexible eating options.
- Concorde’s service will be redesigned, with menus to match the finest restaurants in the world, with wines and champagnes from the Concorde cellar.
Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.
The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.