GRAY Dawes Business Travel Management is to offer clients
the ability to make their own travel arrangements on-line from any PC or
lap-top following a deal with technology supplier KDS.
The system will allow Gray Dawes clients to check and change
itineraries in addition to making bookings. KDS is currently developing the
technology and it will go live later this year.
In addition there will be a web-chat facility so the user
can correspond in real-time with a consultant via e-mail.