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ryanair launches customer charter

RYANAIR is to give away one million free seats to celebrate
the launch of a customer charter.

The low-cost carrier is promising the general public that it
will reduce fares below that of competitors special offers, sell all tickets on
a one way basis to avoid restrictive return conditions, allow passengers to
change flight times and make name changes, operate a quick check-in service,
provide on-time performance and ban over-bookings.

Sales and marketing manager Europe Sinead Finn said: “This
is a very significant milestone for Ryanair and the aviation industry in
Europe. It clearly establishes the standards which other airline’s can’t match
but which, on a day to day basis, Ryanair is reaching and surpassing.”

 

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