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THOMAS COOK BOWS TO OFT PRESSURE

THOMAS Cook has become the latest tour operator to bow to
pressure from the Office of Fair Trading to change its booking conditions.

The new conditions will give consumers greater rights when
it comes to surcharges, cancellations and compensation.

Airtours Holidays, Thomson and First Choice have already
changed their policies and Thomas Cook will make the changes in the next
reprint of its brochures.

ABTA has also agreed to revise the model contract it
recommends to members, with new terms introduced this month.

 

 

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