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Cancellation restrictions eased to offer security

AIRLINES and hotels are easing alteration and
cancellation restrictions as the uncertainty surrounding Iraq rumbles on.

Virgin Atlantic has followed British Airways’ lead and
reduced restrictions on economy long-haul fares, while Shangri-La Hotels and
Resorts said it won’t financially punish customers who need to change their
booking as a result of military action. 

Virgin Atlantic general sales manager Paul Wait said
the uncertainty in the market may deter people from booking and the airline
needs to offer customers some security.

American Airlines is also allowing passengers to alter
dates of travel for tickets booked until March 3. Continental Airlines said it
was “evaluating the situation” and may adopt a similar policy if war breaks
out.

BA is allowing passengers with economy tickets booked
until March 17 to change destination, dates or class of travel on long-haul
flights.

 

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