BRITISH Airways said it is “working through” the backlog of
passengers at Heathrow following the cancellation of 30
flights.
The carrier hopes to clear the backlog by the end of today after
around 5,000 passengers were left stranded at the airport.
Staff shortages and technical problems to aircraft forced the
carrier to start canceling flights from early yesterday (August
23).
A BA statement said: “We are making all efforts to ensure that
affected customers are assisted and apologise sincerely for any
inconvenience caused.
“August is the busiest period of the period of the year for us
and resources at Heathrow are stretched and this is being
compounded by a number of technical problems that we experienced
with aircraft yesterday.”
A spokesman said the carrier expected no more flights to be
cancelled.