Rich Heritage
Established in 1946, InterContinental Hotels & Resorts was evolved from a vision to bring high quality hotel accommodation and service to each corner of the globe, many in places considered at that time, hard to access locations. Our hotels became the brand of choice for royalty, heads of state, rock stars and celebrities, a symbol of glamour, success and sophistication. Through the years, we have been pioneers: the first truly international hotel brand; the first VIP recognition for frequent guests; and the first to partner with an airline.
Iconic Landmark Hotels
Today, we have over 130 luxurious hotels in more than 60 countries, making InterContinental a truly global brand. Our portfolio of hotels includes some of the world’s most famous and iconic hotels including InterContinental London Park Lane, InterContinental Le Grand Paris, InterContinental Amsterdam Amstel, InterContinental The Barclay New York, and InterContinental The Willard Washington D.C.
Some of InterContinental Hotels’ best known Asia Pacific hotels include award-winning properties such as:
- InterContinental Hong Kong, winner of numerous awards from Condé Nast Traveler, Travel+Leisure, Global Traveler, World Travel Awards and Institutional Investor
- InterContinental Sydney, named Best Five Star Hotel and Best Business Hotel by HM Magazine Awards 2005
- InterContinental Bali Resort, ranked #12 in Condé Nast Traveler’s 2005 “Asia Resorts” category
Local Knowledge, Authentic Experiences
We are continually evolving to meet our guests’ needs, your affluent clients looking for new and enriching experiences. Wherever we establish a presence, our hotels embrace local cultures and tastes. Each hotel reflects what is unique and special about its location.
We believe in sharing our local knowledge to help our guests truly experience the place they are in, so that they can go home feeling inspired, with more to reflect on, and with stories to tell their friends and families. This is what will make your clients choose our hotels again and again, ensuring continued success of our partnership.
Asia Pacific offers a dazzling array of ancient histories, rich cultures, exciting culinary adventures and local festivities. Through its diversity, the region offers fantastic opportunities for new travel experiences especially if your clients know where to look or how to navigate through the wide array of options. Thus, with impeccable and well-located InterContinental hotel accommodations throughout the region, our staff are also well-armed with the local knowledge to keep our guests “in the know”, so as to help create such experiences.
Bringing the Brand Promise to Life
Our hotels offer every luxury and an individuality of their own, but it is the quality and dedication of the staff, and the commitment to providing unforgettable experiences in the destinations themselves that sets InterContinental apart. Far from cocooning guests within the hotel walls, we are committed to helping our guests discover what’s outside – to be ‘in the know’ about the world around them and enjoy enriching experiences as a result.
In order to ensure that our brand promise is brought to life at all our properties, InterContinental Hotels & Resorts launched a multi-million dollar Colleague Engagement Program. From May to September of 2006, about 40,000 InterContinental employees around the world have completed an intensive two-day workshop. Incorporating numerous tools such as videos, posters, exercises and even an InterContinental board game, this internal campaign was designed to engage each and every employee to show genuine interest in our guests’ needs and share their local knowledge, making each of our guests feel that he or she is “in the know”.
Building a Partnership
InterContinental values the role travel partners play in making the brand the success that it is. We want to strengthen our ties with you, our travel partner, which is why we developed this online training programme and the accompanying supplement. This has been designed to help you improve your knowledge of our products and services. We see agent education as one of the best ways to build brand recognition and a lasting partnership. With a better understanding of our brand, and Asia Pacific as a region, you will be better equipped to match our properties with your clients’ needs and help you sell the experience of an InterContinental stay in this fascinating region of the world.
Many of our hotels participate in our global central electronic commission services ensuring timely processing of your commission. Our properties are also easy to find and book under the Global Distribution Systems (GDS), offering several room type options for consortia and negotiated rates, saving you time and increasing your productivity.
With interest in the Asia Pacific region booming, there’s never been a better time to sell the area. From the heady buzz of Hong Kong to the dynamism of Beijing, the cosmopolitan allure of Sydney or the exotic appeal of French Polynesia, the diversity is overwhelming. Nearly 3,600 languages are spoken, and of the world’s 294 cities with a population of over a million, two-thirds are found here. InterContinental has 29 hotels in 12 Asia Pacific nations, with more on the way.
InterContinental’s latest advertising campaign poses a question, “Do you live an InterContinental life?”. If your clients want to see the world, be stimulated and enriched by new, authentic experiences and have stories to tell when they get back home, then they must be longing for an InterContinental life.
The region is huge, but wherever your clients are headed, book with InterContinental and rest assured their trip will be an experience they will talk about for years to come.
Take the test
Click the button below to launch the test. The test consists of 10 multiple-choice questions. You can find all the answers on the Introduction to InterContinental Hotels & Resorts page of the InterContinental Hotels & Resorts Asia Pacific supplement.
Get eight out of 10 questions right and you pass the test and can move on to the next. If you don’t pass first time, don’t worry – you can keep retaking the test until you do.
Pass mark: 80%