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All agents to dynamically package, says Hays Travel

Hays Travel says changes to its dynamic packaging system will have all agents using it by the beginning of next year.


The Comtec-designed Travelink system is currently widely used in Hays retail, but has yet to be adopted by some Independence Group members.


Five new bed banks have now been added, including Hotel Beds, Holiday Brokers, Hotel Connect and Thomas Cook.


Hays Travel IT manager Neil Green said: “The system has been working well but it needed refinements. Agents will find they can navigate the bed banks more easily and find the best selling price.


“This will encourage all IG members to use the system, they´ll soon wonder how they lived without it.”


Hays recently started selling hotels4u.com again after taking it off sale in August because of customer service issues.


Commercial director Jill Gardner said: “They have come back to us and fixed everything.”

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